We stand behind our products, our service and you, our customer. If, for any reason, you or your gift recipient is not fully satisfied with your gift, please do not hesitate to let us know and we will exchange it or issue a gift certificate or refund per our policy as stated below. Please understand that we are unable to refund gift box, gift wrap charges, or shipping and cannot accept them as a return.
To return or exchange an item, please contact us for further instructions.
For your security, please return your gift with an insured courier (e.g., UPS, USPS Parcel Post) and retain your receipt. We are not responsible for items damaged or lost in transit.